Shipping Policy
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Shipping
We offer free shipping and free samples on orders 999.00 & above in INDIA. We currently do not offer free shipping for International. We process orders Monday through Friday, excluding important holidays. Orders placed before 3:00pm EST will ship the same day. Orders placed on Saturday and Sunday will be processed on the following Monday. Orders are delivered within 2-5 business days from the order’s ship date.
We offer ground shipping and if you’d prefer a faster delivery, you have the option to select two-day shipping.
Cancellations
If you’d like to cancel an order, you must cancel it before 3:00PM on the day you purchased. If you placed an order after 3:00PM you must cancel before 10:00AM the following day. Cancellations or delivery fee refunds cannot be processed after 3pm. You can cancel your order by sending an email to care@uomo.co.in with your order number.
Return Policy
If, for any reason, you are not completely satisfied with your purchase from www.uomo.co.in, you may return within 7 days of purchase. You must provide the unused product(s) with your order invoice for a refund amount of the purchase. Shipping fees, including return shipping fees, are not refundable.
Returns Mailing Address:
COVERT GROOMING PV. LTD.
Plot # 82, Sector-27
Hamilton Court Road,
GURUGRAM:122002
Please include packing slip and order number. Please ship via traceable method with tracking.
Damaged Items
If your package was damaged in shipment by the carrier, retain the box and the merchandise and notify us immediately by email at care@uomo.co.in with your order number and the pictures of the damage product (s). Once the damaged item is received, we will inspect it and your item will be replaced and shipped out to you as soon as possible.
Out of Stock
Items We do not accept orders placed for items on back order. We do let our customers know as soon as an out-of-stock item is back in stock. To be the first to know about any product updates, please join The UOMO Newsletter.
Promotions
Sitewide discounts do not apply to value bundles and multi-packs unless stated otherwise. Free gifts with purchase items may not be returned or exchanged. Discount codes cannot be combined with other discount codes or UOMO rewards points. For buy one get one promotion, the discount applies to items of equal or lesser value. Offers valid only on www.uomo.co.in.